P2P trading lets you buy and sell crypto directly with other people. That freedom comes with responsibility. Follow these rules to keep your funds safe.
◈Tip 1
Always trade inside Pico escrow
Funds are locked in smart-contract escrow until both parties confirm. Never release crypto before you have confirmed receipt of fiat in your own account.
◇Tip 2
Verify the merchant
Check the merchant's trade count, completion rate and release time. Prefer verified merchants with a high completion rate and many completed trades.
⊘Tip 3
Never pay outside the platform
If a counterparty asks you to send fiat to a different account, cancel the trade and report them. All communication should stay in Pico chat.
⌖Tip 4
Watch for price too good to be true
Prices far below market often signal a scam. Compare the rate to the live market price shown on the home page.
⊛Tip 5
Use the dispute system
If something goes wrong, open a dispute before the escrow timer expires. Our moderators review evidence from the in-trade chat.
⚑Tip 6
Protect your account
Enable a strong password, never share your wallet seed phrase, and beware of phishing links sent in chat.
Need help with a trade?
Open a dispute from the order page, or reach support via the help widget in the corner. Our team reviews every case using the in-trade chat history.
